May I be so bold as to make a suggestion?
Posted in Centurion on Jun 7th, 2008
Why is there a voice prompt when you call? I was told by a Centurion representative that there is one representative for every two cardholders – seems like they could easily answer and transfer you to the appropriate department. Even Wal-Mart’s corporate office, home to over 30,000 employees, have humans answering their phones and will [...]
