Personal Experiences with the American Express Centurion (Black) Card
Posted in Centurion on May 19th, 2008
Well, to be fair, I should have given Amex an opportunity to address the issues I encountered. However, I did try. When the head of all of Centurion customer service says that he is the final answer and you can’t go any higher, one thinks that is it.
So, I had some suggestions for [...]
Posted in Centurion on May 17th, 2008
Following are more Centurion “customer service” issues I’ve encountered:
The cards didn’t come with the profile form that was referenced in the included letter stating that you should fill it out and return it in the envelope provided (the envelope is there, but no form). This, per Mark Bigos, is due to a glitch in their [...]
From Amex-Black.com